HomeFiberHotspotCoverageAppContactServicesAboutTutorialsLive DemoFAQCustomer Login

Technical Support

Slow internet, dish offline, Wi-Fi password change, router issues. Tip: the DishNet App handles most issues instantly.

Mon–Sun, 7 AM – 10 PM
Message Support

Accounts & Billing

Pay invoices, get bank details, submit payment proof, dispute charges, billing questions. Cash, USD, SSP, card all accepted.

Mon–Sat, 9 AM – 6 PM
Message Accounts

Tell us what you're looking for

Pick a topic and we'll open WhatsApp with a message tailored to it — no typing needed.

🌐
Fiber Internet
Juba only
📡
Starlink Kit
Anywhere in South Sudan
💵
Hotspot Business
Earn from your Starlink
🤝
Become a Reseller
Bulk pricing & commission
📍
Check Coverage
Is my area covered?
🔧
Installation Help
Schedule a technician
💳
Pay an Invoice
Or submit proof of payment
⚠️
Service Down
Internet not working
12+
Years operating in South Sudan
All 10
South Sudan states served
30+
Juba neighborhoods covered
7
Days a week support

How to spot the real DishNet on WhatsApp

Our only sales number is +211 923 400 000. Accounts is +211 921 443 009. Support is +211 921 443 002. We will never ask you for your full bank password, OTP codes, or to send payments to a personal mobile money number. If you're ever unsure, call our office directly.