DishNet uses your phone number and a WhatsApp code to sign you in — no passwords to remember. The same login works in the Android app and on the web portal.
The first screen asks for the phone number on your DishNet account — the one our team registered when you signed up. Type it in with the country code at the start.
For numbers in South Sudan, that's +211 followed by your number with no leading zero.
Tap Send code via WhatsApp when you're ready.
Within a few seconds, you'll get a 6-digit code in a WhatsApp message from DishNet Africa. The code is valid for 5 minutes.
Open WhatsApp, copy the code, then come back to the DishNet app.
Back in the DishNet app, type or paste the 6-digit code into the box. Tap Verify.
If the code is correct, you're in. If it's wrong, the app will tell you and you can try again.
You'll land on your home screen. At the top is your name, your service type (Starlink, Fiber, or LTE), and your current plan. Below that are quick actions for the things you'll do most: change your Wi-Fi password, manage hotspot mode, view invoices.
The five tabs at the bottom — Home, Sites, Invoices, Support, Account — are how you move around the app.
That's it. Now you're ready to use everything else.