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Invoices

How to view and pay an invoice

See every invoice we've sent you, view the PDF, get our bank details, and notify our accounts team when you've paid — all from the app.

About 2 min to complete
4 steps
Works on Android & iOS
1

Tap the Invoices tab at the bottom

From any screen, look at the five tabs at the bottom of the app. The third one is Invoices. Tap it.

If you have an unpaid invoice, the home screen will also show a yellow banner you can tap.

Don't see a yellow banner? That means everything's paid. Nice.
10:42
Hi Daniel 👋
Residential · Juba
Residential Unlimited
1 invoice due
$80 due in 3 days
Home
Sites
Invoices
Support
Account
2

Find the invoice you want to pay

The list is split into two sections:

Unpaid — at the top, in colour. Each row shows the invoice number, what it's for, the due date, and the amount.
Paid — below, in grey, with a green tick.

Tap the unpaid invoice you want to pay.

What invoice numbers look like: they start with INV- followed by the year and a number, like INV-2026-0312. Each one is unique and used as the payment reference when you transfer money.
10:42
Invoices
3 invoices · 1 unpaid · $80
Unpaid
INV-2026-0312
Residential Unlimited · Due 28 Apr
$80
UNPAID
Paid
INV-2026-0247
Residential Unlimited · 28 Mar 2026
$80
PAID
INV-2026-0192
Residential Unlimited · 28 Feb 2026
$80
PAID
3

Pay by bank transfer, then tap "I've paid"

The invoice detail page shows the amount due, the line items, and our bank transfer details:

Account: DishNet Africa Ltd
Bank: Stanbic Bank or Equity Bank
Reference: the invoice number (very important — helps us match your payment)

Pay the exact amount through your bank app, then come back to the DishNet app and tap I've paid this invoice.

Want a PDF? Above the bank details, you'll see two buttons: View PDF opens the invoice in your phone's PDF viewer, and Send to WhatsApp sends a copy of the PDF to your registered WhatsApp number for sharing or saving.
10:42
INV-2026-0312
Issued 28 Mar 2026
UNPAID
$80
Due 28 Apr 2026
Items
Residential Unlimited (Apr)
$80.00
Payment
Bank transfer
Account: DishNet Africa Ltd
Bank: Stanbic / Equity Bank
Reference: INV-2026-0312
Amount: $80 USD
This will notify our accounts team via WhatsApp
4

WhatsApp opens with a pre-filled message

Tapping I've paid this invoice opens WhatsApp with a message pre-filled to our accounts team. The message includes the invoice number and amount.

Tap send. That's it.

Our accounts team will confirm the payment in your bank statement within 24 hours and update the invoice in the app from UNPAID to PAID. You'll see the change next time you open the Invoices tab.

Paid in cash, mobile money, or another way? Just send a quick note in the WhatsApp message saying how you paid. Our accounts team can match it up — we accept USD bank transfer, SSP cash, mobile money, and more.
10:42
DN
DishNet — Accounts
online
Hi DishNet team, I have paid invoice INV-2026-0312 ($80 USD) via bank transfer.
10:42 ✓✓
DishNet — Accounts
Thanks Daniel! We'll confirm your payment within 24 hours and update your invoice. 🙏
10:43
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